All Under One Roof
From influencer campaigns to web and app development, M4M crafts data-driven strategies that elevate brands and creator positioning, M4M brings the complete influencer journey under one roof..
Privacy Policy
1. Introduction
M4M Digital is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website m4mdigital.com, use our services, or interact with us through WhatsApp, email, phone, or social media.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.
2. Information We Collect
2.1 Information You Provide Directly
Name, email address, phone number, and company name (via contact forms, inquiries, or consultations)
WhatsApp conversation data, when you message us through our WhatsApp Business number
Project details, business requirements, and files shared during service delivery (e.g., for app development, content production, or marketing campaigns)
Payment and billing information, where applicable
Information submitted when applying to join our influencer/creator network
2.2 Information We Collect Automatically
IP address, browser type, device information, and operating system
Pages visited, time spent on site, and referral source
Cookies and similar tracking technologies (see Section 6)
2.3 Information from Third Parties
Data from advertising platforms (Google Ads, Meta Ads) when you interact with our campaigns
Information shared by clients regarding their customers, when we provide call center, telemarketing, or WhatsApp automation services on their behalf
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve our services (digital marketing, influencer management, YouTube CMS management, WhatsApp automation, content production, app and website development, call center support)
Respond to inquiries and provide customer support
Process payments and manage contracts
Send service updates, marketing communications, and promotional offers (with the option to opt out at any time)
Match brands with influencers/creators within our talent network
Manage YouTube CMS operations, including copyright and monetization matters, on behalf of clients who authorize us to do so
Operate automated WhatsApp messaging and chatbot services on behalf of clients
Comply with legal obligations and enforce our terms of service
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
Service providers and sub-processors who help us operate our business (e.g., hosting providers, payment processors, analytics tools, WhatsApp Business API providers)
Clients and brands, when you apply to or engage with our influencer/talent network, relevant profile information may be shared with prospective brand partners
Platforms we manage on your behalf, such as Google, Meta, YouTube, and WhatsApp, as required to deliver the services you’ve requested
Legal authorities, when required by law, court order, or to protect our legal rights
Business transfers, in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
5. International Data Transfers
As M4M operates across Pakistan, the UAE, and internationally, your information may be transferred to and processed in countries other than your own. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy wherever it is processed.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Remember your preferences
Analyze site traffic and usage patterns
Deliver relevant advertising through platforms like Google and Meta
You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.
9. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing activities
Withdraw consent for marketing communications at any time
Request a copy of your data in a portable format
To exercise any of these rights, contact us at info@m4mdigital.com.
10. WhatsApp Communications
If you interact with M4M via WhatsApp, including through automated chatbot systems, your messages and contact information may be stored and processed to respond to inquiries, provide support, or deliver marketing communications, in line with WhatsApp’s own terms and privacy policy. You can opt out of marketing messages at any time by replying “STOP” or contacting us directly.
11. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
12. Third-Party Links
Our website and services may contain links to third-party websites or platforms (such as social media, YouTube, or client sites). We are not responsible for the privacy practices of these third parties and encourage you to review their respective privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page will indicate when changes were made. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:
M4M Digital
Email: info@m4mdigital.com
Address: Karsaz Karachi
WhatsApp: +923062388766
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